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Frequently asked Questions

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How far in advance can I reserve my Bounce House or any other rental item?

The earlier you can make your reservation the better your chance at getting the date you want. We appreciate as much advance notice as possible, but we will always try to work with you even if you event is a last minute request.

How long is the rental period?

All of our rentals are "all day" rentals, so there is NO set time limit, which means that a unit will be delivered and setup generally between 8am and 1pm based on the best delivery schedule for all customers that day, and will be taken down generally between 5pm and 9pm, based once again on customers' party schedules and locations. Since we have multiple units to deliver and pick up, that means that someone may have an inflatable delivered much earlier than 1pm and someone may have an inflatable picked up much later than 8pm. We are always willing to work with our customers and do our best to make everyone happy. If you need the bounce house at 7am, or if your party doesn't start until 7pm, WE WILL WORK WITH YOU.

What is the Nebraska Bounce policy on inclement weather?

If the weather is not cooperating on the day of your reservation we will be happy to work with you to reschedule your reservation with no cost or penalty. As a precaution, if it is actively raining, more than a slight sprinkle, the wind is more than 20 m.p.h. , or it is below 40 degrees we will not deliver or set up the unit. If the unit is set up and it begins to rain we will be unable to provide any reimbursement or refund for bad weather. We will work with you the day of your rental if threatening weather is present or approaching.

What should I expect on the day of my party? How does the process work?

We will deliver and set up the unit at least 1 hour prior to the start of your rental period. The person that is responsible for the rental must be available at the delivery location. At the time of setup we will review the rental agreement, and go over any questions regarding safety, proper use, and any other concerns you wish to discuss.

Where can I have the bounce houses setup?

A bounce house can be set up in many different places on your property. The surface must be mostly flat and relatively firm. Although we prefer to setup on grass since that is the safest surface, we can set up on concrete, asphalt and smooth gravel as well, however we do need to know the surface type prior to the event date. We will anchor the unit either by driving stakes into the ground or by using sandbags where stakes cannot be used. We will come prepared for placement on grass and that we are able to place stakes in the ground. If placement will be on concrete, asphalt or gravel we must be notified at least 48 hours in advance. The placement area must be free of overhead power lines and tree limbs.

How safe are your bounce houses?

Our bounce houses and inflatables are clean and well maintained. It will be necessary for an adult to be in direct supervision of inflatables at all times. By following basic safety rules all children will be safe and have a great time. If you need someone to stay with the unit to supervise the play on the inflatable, Nebraska Bounce can provide an attendant for an additional fee.

Do I need an attendant?

There should ALWAYS be someone supervising any inflatable. The most important duties of an attendant are limiting the number of children in or on the inflatable at one time, making sure that the children are all of similar size and controlling the behavior of all participants. Nebraska Bounce can provide an attendant for an additional fee.

How many kids can you have in a bounce house at a time?

Usually up to 8 kids but it depends on their size. The best way to keep the bounce houses safe is to separate the smaller kids from the bigger kids. We will go over safety guidelines when we deliver the inflatable. If you have questions prior to your rental date please feel free to call us.

Is a deposit required to reserve my date?



Can I use an inflatable at a park?

Absolutely. You will need to reserve the area and get a park permit if required. We will be glad to work with the park regarding a certificate of insurance from Nebraska Bounce. If there are any additional fees for placing a bounce house in the park, you will be responsible for making payment directly to the park. You will want to ask two questions of the park: Is there a dedicated 20 amp circuit available for powering the bounce house? If not, we do have generators available for rental. The next to ask is if we are able to place stakes in the ground to secure the bounce house. If not we can use sand bags, but we will need to know in advance to bring them for your delivery.

What if the inflatable is damaged during my event?

If there is a defect in the inflatable there will be no charge. Depending on the situation if the inflatable is damaged due to a preventable circumstance (i.e. dog chewed on it, someone cut it with a knife, or sharp object on clothes or SILLY STRING), then a repair fee will be incurred.

Are there any cleaning fees?

We expect to receive our inflatables back in a fairly clean condition. We realize that children in and out of it all day, can allow grass to enter by means of their socks. We will not charge for cleaning this. However since you will receive a list of general rules at the time of setup, any food, drink stains or not following any other listed rule of this nature will result in a minimum $35.00 clean up fee at the time of pickup. The inflatable will be inspected before it is picked up at your location.

Can water be placed on a bounce house or other inflatable?

No most inflatables are not made for water play. It is not safe to play on them and it does damage to the inflatable. The only exception to this are our specific water rental units.. If water is placed on any unit other than our specific water units, a fee of at least $100.00 will be charged. Damage costs may include, but are not limited to, the cost of cleaning and drying the unit, material damage, and any rental fee due to any missed rentals. Do not use water unless specifically approved in advance.

Do you have insurance?

Yes, Nebraska Bounce is fully insured as required by the state of Nebraska for general liability coverage. We are only responsible for our own negligence; not yours. This statement in no way implies legal responsibility. In reserving your bounce house you will be required to sign a rental agreement and "hold harmless" agreement that lists specific terms and conditions of the rental.

What do we do if the inflatable is up and it begins to rain?

Unplug the blower and move it out of the rain while you let the inflatable deflate. Once rain stops, plug the blower back in and wipe down any wet surfaces to avoid slipping. The vinyl gets very slippery when wet. The kids may resume play if the vinyl is no longer wet and slippery.

What methods of payment do you accept for rental items?

We currently accept cash, money orders, and all major credit cards.

What are the power requirements for inflatables?

Customers are responsible for power. Nebraska Bounce is NOT liable for problems due to power issues. Typically we need 1 dedicated 20 amp circuit for each blower. Other items can not be plugged into the same circuit. We furnish one 50 ft. extensions cord per blower unit. Unit needs to be placed within 50 ft. of the power source. Generators may be rented in advance if a power source is not available. No refunds will be provided if adequate power is not available on day of the event.

Privacy Statement

Nebraska Bounce is committed to protecting your privacy. When placing an order by credit card, your information is protected by a secure environment. We do not save any Credit Card info, and any information collected during the reservation is only used for our purposes and we do not share it with third parties.

 

 

 

 
 
 

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